Cancellation Policy

Cancellation Policy for Man An A Van - Furniture Moving Company: Effective 11/28/2023 Dear Valued Customer, Thank you for choosing Man An A Van for your furniture moving needs. We appreciate your business and are committed to providing you with the best service. To ensure the smooth scheduling of our services, we have implemented the following cancellation policy: **1. Reservation and Deposit:** - A reservation for our services requires an upfront payment equivalent to one hour of service at the agreed-upon rate. This payment serves as a deposit to secure your booking. **2. Cancellation Notice:** - In the event that you need to cancel or reschedule your reservation, we kindly request that you provide a minimum of 24 hours' notice before the scheduled service time. **3. Cancellation Process:** - Cancellations can be made by contacting our customer service at [Customer Service Phone Number] during our business hours or via email at [Customer Service Email Address]. Please include your reservation details for prompt processing. **4. Cancellation Penalty:** - Failure to provide at least 24 hours' notice will result in the forfeiture of the initial one-hour deposit. This deposit is non-refundable and will be retained by Man An A Van to compensate for the potential lost business opportunity. **5. Rescheduling:** - If you need to reschedule your reservation and provide the required 24 hours' notice, we will do our best to accommodate your new preferred time and date, subject to availability. **6. Exceptional Circumstances:** - We understand that unforeseen circumstances may arise. If you believe you have an exceptional reason for not meeting the 24-hour notice requirement, please contact us as soon as possible to discuss your situation. By booking our services, you acknowledge and agree to adhere to the terms of this cancellation policy. We appreciate your understanding and cooperation in helping us maintain efficient operations and provide quality service to all our customers. Thank you for choosing Man An A Van. We look forward to serving you. Sincerely, Management Man An A Van, LLC Furniture Moving Company

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